Returns Policy

SpartanTab Returns Policy

 

Your Race experience is our key concern here at My Sporting Times and as such we want to ensure you are pleased with your SpartanTab purchase. We understand that SpartanTabs will occasionally need to be replaced, for various reasons, and we will be happy to replace them when we are deemed to be at fault.

 

In the majority of instances your SpartanTab will be engraved using information we have received from you directly; or indirectly via the Race Director through the Registration Form you completed to enter the event. If the details on your SpartanTab are incorrect due to an error by My Sporting Times then we will replace it immediately. If we deem that your SpartanTab has been wrongly engraved due to incorrect data input on your behalf, we reserve the right to refuse a replacement. Please be fair with us and we will reciprocate.

 

My Sporting Times SpartanTab Refund Policy

 

Refunds will only be offered in exceptional circumstances and will be processed by us within 5 working days of our agreement to refund. We can only refund purchases made directly through this site, any refunds requests for SpartanTab purchased directly from Spartan Race when you registered for your race will have to be addressed directly to Spartan Race. Refunds can only be made to the original card of purchase. This does not affect your statutory rights.

 

Refunds should be requested within 28 days of the date of shipment; refunds not requested within this reasonable time frame will be refused. After 28 days all sales are considered final unless a fault occurs with the product. If you do wish to request a refund, simply email service@mysportingtimes.com quoting REFUND in the subject line of the email. Please detail the following information in the email and we will respond accordingly:

 

  • Order number
  • Name under which the order was placed
  • Address to which the order was delivered
  • Reason for requesting a refund
  • Tell us if you’d prefer a refund or a replacement

 

My Sporting Times will only refund the price of the SpartanTab purchased on this site.